Terms of Service

The following Terms of Service, together with the Privacy Policy and all other policies referenced herein or other documents to which they refer to constitute the binding legal agreement between ROASUP, Inc. (collectively, “we,” the “ROASUP” or “Contractor”) and the customers (the "Customer", “you” or the “User”) defined in the insertion order (“the Insertion Order”). By signing an Insertion Order or using the Services, the Customer acknowledges and agrees that the Customer is subject to these Terms and that the Customer accepts these Terms of Use. Unless designated as replacing a specific outstanding Insertion Order, a new Insertion Order will be considered to be in addition to then-outstanding Insertion Order.

ROASUP may change these Terms from time to time, at its sole discretion and without any notice. ROASUP will notify regarding substantial changes of these Terms on its homepage of the ROASUP website. These substantial changes will take effect seven (7) days after such notice was first provided on any of the above-mentioned methods. Otherwise, all other changes to these Terms are effective as of the stated “Last Revised” date and your continued usage of the Product after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.

ROASUP provides the services using its proprietary software (“Software”), and may include other services provided by ROASUP, as defined in the relevant Insertion Order (collectively, the “Services”).

  1. Usage of the Services

    1. You may access the Software and Services (collectively with any applicable documentation, the “Product”). If you are downloading, accessing or using the Product on behalf of an entity, you represent and warrant that you are authorized to accept these Terms on this entity’s behalf, and that this entity agrees to take responsibility for usage of the Products in compliance with these Terms (“Authorized Users”);
    2. Some features of our Services may be subject to additional terms and conditions, which you should read before making usage of those features, and they add up hereof;
    3. Upon ROASUP’s acceptance of your Insertion Order and for the duration of the term defined in the Insertion Order (the “Term“), you have a non-exclusive, revocable, non-assignable, non-transferable, limited right to use the Software to receive the Services solely for your internal business operations and subject to the terms contained hereunder. You may access the Software and Services (collectively with any applicable documentation, the “Product”) via Authorized Users;
    4. The Services are designed to help the Customer in creating, managing and optimizing its advertising campaigns but the Customer remains responsible for how the Customer uses the Services and for achieving the intended goals and results of Customer's advertising campaigns. The Services operate between the Customer and third parties’ Products on which the advertising campaigns are being conducted, and it is the responsibility of the Customer to ensure that the output and results of the Services meet the Customer's expectations and requirements;
    5. The Services may be unavailable from time to time, may be offered on a limited basis, or may vary depending on your region or device. You acknowledge that we make no warranties as to its availability or that the Services will operate continuously or error-free. We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages. We accept no responsibility for the unavailability of this services, or any interruption or malfunction for any reason whatsoever (including failures of our Internet provider or web hosting service provider, third party intrusions or force majeure). ROASUP is not liable for any disruption or loss you may suffer as a result of not being able to access the Services. In the event of an outage, you may not be able to retrieve your User Content.
  2. Fees

    1. In consideration for the Services, you shall pay ROASUP the amounts set forth on each Insertion Order (“Fees”);
    2. The Customer will be responsible for any charges incurred for i) processing wire transfers; ii) bank commissions; or iii) currency exchange or fluctuations;
    3. Payment Terms. Any payment not received by ROASUP within such period shall accrue interest at a rate of one and a half percent (1.5%) per month. All Fees are non-cancellable and non-refundable. All Fees are stated and payable in US Dollars, and are exclusive of VAT or other taxes that may apply, which shall be added to ROASUP’s invoice(s) at the appropriate rate. You agree to make all payments under each Insertion Order and these Terms without set-off or counterclaim and free and clear of any withholding or deduction (save as required by law) for any present or future taxes, levies, imposts, duties or other charges.
  3. Usage Restrictions

    You may not, whether by yourself or anyone on your behalf: (i) modify, alter, create derivative works from, reverse engineer, decompile, or disassemble any part of the Product, nor attempt in any other manner to obtain the source code or otherwise reduce to human-perceivable form any part of the Product; (ii) frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Product in any form or media or by any means; (iii) remove any proprietary notices, labels, or marks on or in any part of the Product, including without limitation any trademark or copyright notices; (iv) disclose the results of testing or benchmarking of the Product to any third party, or access or use the Product or any part thereof in order to build or support, and/or assist a third party in building or supporting, products or services which are competitive to ROASUP’s; (v) use the Product to provide services to third parties; (vi) disseminate, distribute, disclose, or copy any printed documentation which accompanies the Product; (vii) sublicense, rent, or lease any portion of the Product; (viii) host, outsource, display, or commercially exploit the Product, or use the Product as part of a facility management, timesharing, service provider, or service bureau arrangement; (ix) use the Product in any manner not expressly authorized by these Terms; (x) attempt to obtain, or assist third parties in obtaining, access to the Product, the Services and/or documentation; (xi) take any actions which (i) would disable the Product or impair in any way its operation based on the elapsing of a period of time, the exceeding of an authorized number of copies, or the advancement to a particular date or other numeral (referred to as “time bombs”, “time locks”, or “drop dead” devices); or (ii) would prevent ROASUP to access the Product for the purposes of its operations or (xii) infringe or violate any of the Terms.

  4. Intellectual Property

    1. You retain all ownership and intellectual property rights in and to your Customer Data and all data generated by you during your usage of the Services, you hereby grant ROASUP the right to use such data (i) in order to provide the Services to you and (ii) in aggregate anonymized form for ROASUP’s internal business purposes. You acknowledge and agree that ROASUP and/or its licensors own all intellectual property rights in the Product. Except as expressly stated herein, these Terms do not grant you or Authorized Users any rights to, or in, patents, copyrights, database rights, trade secrets, trade names, trade-marks (whether registered or unregistered), or any other rights or licenses in respect of the Product or other intellectual property of ROASUP. The rights provided under these Terms are granted to you alone, and shall not be considered granted to any subsidiary or holding comply of yours, unless expressly authorized in writing by ROASUP;
    2. In the event you elect to receive any creative (including without limitation, playable ads) from ROASUP, as between the Parties, you shall own such creative, but excluding the portion thereof which constitutes ROASUP IP (as defined herein). “ROASUP IP” shall mean ROASUP’s technology, techniques, methods, systems, know-how, technical information, confidential information and intellectual property rights, that existed before the commencement of the Services or that were developed independently of the Services provided to you under an Insertion Order;
    3. In the event that you provide to ROASUP any suggestions, comments and feedback regarding the Product, you hereby grant ROASUP and its licensors a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license grant to freely use, have used, sell, modify, reproduce, transmit, license, sublicense (through multiple tiers of sublicensees), distribute (through multiple tiers of distributors), and otherwise commercialize such feedback in connection with the Product or related technologies.
  5. Your Obligations

    1. You represent that during the Term, you shall: (i) be and remain exclusively responsible for all ad content, data and information provided to ROASUP for the purpose of performing the Services, and that all such content, data and information has been and shall be legally obtained, does not and will not infringe any third party rights, and is not defamatory, obscene, abusive, invasive of privacy or illegal, (ii) allow ROASUP, its agents, subcontractors, and third-party service providers, to access, use, transfer, display, reproduce, and modify your ad content, data and information for the sole purpose of providing the services, (iii) hold and any necessary rights to allow the use of your ad content, data and information as contemplated hereunder, (iv) comply with all applicable laws and regulations with respect to your activities under these Terms, (v) carry out all other responsibilities set out in these Terms in a timely and efficient manner, (vi) obtain and shall maintain all necessary licenses, consents, and permissions necessary for ROASUP, its contractors and agents to perform their obligations under these Terms, (vii) ensure that your network and systems comply with the relevant specifications provided by ROASUP from time to time, (viii) be solely responsible for procuring and maintaining your network connections telecommunications links from your systems to ROASUP’s data centers, and all problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to your network connections or telecommunications links or caused by the internet, (ix) solely responsible and you agree to regularly track, review and verify that the Product is duly performing in accordance with your requirements, specifications, expectations and goals. Without derogating from any of the foregoing or from the provisions of Sections 10 and 11 below, you acknowledge and agree that in the event that the Product does not perform as required, specified, expected and/or desirable by you, your only recourse is to terminate the Terms in accordance with these Terms and ROASUP shall not be liable to you or to any third party with respect thereto. You further acknowledge, represent and agree that your continued use of the Product following any such non-performance, will constitute your acceptance of, and agreement to continue to experience, such Product performance;
    2. You hereby represent and warrants that any content, information and data (including Customer Data) provided to ROASUP during the course of your engagement with ROASUP shall not include Personal Data of any third party. You and not ROASUP shall be responsible for any information provided, made available to ROASUP, beyond the scope permitted hereunder. For the purposes of these Terms, “Personal Data” shall mean all information and data of any kind collected, received, held, accessed, maintained, stored, processed, controlled or used, that under applicable law is considered to be personal data or individually-identifiable information from or about an individual, including, but not limited to, an individual’s: (a) personally identifiable information (e.g., name, address, telephone number, email address, financial account number, government-issued identifier, and any other data used or intended to be used to identify, contact or precisely locate a person), (b) Internet Protocol address or other online or persistent identifier, (c) ”Personal Data” as defined by the GDPR and applicable data protection or privacy laws and regulations to which you or ROASUP is subject;
    3. You shall own all intellectual property rights, as may exist, related to the Customer App, as well as you confirm the absence of legal obstacles to the execution of the IO.
  6. Third Party Providers

    1. You acknowledge that the Product will enable or assist you to access the website content of, correspond with, manage your advertising, and purchase services from third parties via third-party websites, and you do so solely at its own risk. ROASUP makes no representation or commitment and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any such third-party website, or any transactions completed, and any contract entered into by you with any such third party. Any contract entered into and any transaction completed via any third-party website is between you and the relevant third party, and not ROASUP. ROASUP recommends that you refer to the third party’s website terms and conditions and Privacy Policy prior to using the relevant third-party;
    2. In your use of the Product and/or Services, you warrant that you will at all times comply with the applicable policies of third party Product provider (as applicable);
    3. You will use all reasonable endeavors to prevent any unauthorized access to, or use of, the Product and, in the event of any such unauthorized access or use, promptly notify ROASUP.
  7. Indemnification

    Your Indemnification. You shall indemnify, defend, and hold ROASUP (including its officers, employees, agents and affiliates) harmless from and against any claims, damages, losses, and liabilities incurred or arising from your failure to comply with, breach or alleged breach of the terms and conditions hereof and/or included by references herein.

  8. Confidentiality

    1. By virtue of the Terms or provision of the Product, the parties may have access to information that is confidential to one another (“Confidential Information”). We each agree to disclose only information that is required for the performance of obligations under the Terms. Confidential information shall include without limitation, the terms and pricing under the Terms, the documentation accompanying the Product, information relating to the technology and code contained in the Product, your Customer Data;
    2. A party’s Confidential Information shall not include information that: (a) is or becomes a part of the public domain through no act or omission of the other party; (b) was in the other party’s lawful possession prior to the disclosure and had not been obtained by the other party either directly or indirectly from the disclosing party; (c) is lawfully disclosed to the other party by a third party without restriction on the disclosure; or (d) is independently developed by the other party without use of or reference to the Confidential Information;
    3. We each agree to hold each other’s Confidential Information in confidence for a period of ten years from the date of disclosure. Also, we each agree to disclose Confidential Information only to those employees or agents who are required to protect it against unauthorized disclosure in a manner no less protective than under the agreement. ROASUP will protect the confidentiality of your data in accordance with the Privacy Policy. Nothing shall prevent either party from disclosing the terms or pricing under the Terms in any legal proceeding arising from or in connection with the Terms or from disclosing the Confidential Information to a governmental entity as required by the effective legislation.
  9. Disclaimer and Warranties

    1. ROASUP disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material displayed in search results or posted via the Software by ROASUP or third parties. ROASUP disclaims any responsibility for the deletion, failure to store, non-transfer, or untimely transfer of any information or material relating to the Service. ROASUP disclaims any responsibility for any harm resulting from downloading or accessing any information or material. Under no circumstances shall ROASUP be liable to you or any User on account of that the User's usage or misuse of or reliance on the Software or other Services;
    2. THE SERVICES, AND ALL MATERIALS, INFORMATION, USER CONTENT, PRODUCTS AND SERVICES INCLUDED IN THE SOFTWARE OR ANY SERVICES ARE PROVIDED "AS IS," WITH NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED. ROASUP EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON- INFRINGEMENT OF PROPRIETARY RIGHTS. ROASUP DISCLAIMS ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF ROASUP SERVICES AND USE OF THE SOFTWARE. ROASUP DISCLAIMS, ANY WARRANTIES FOR ANY INFORMATION OR ADVICE OBTAINED THROUGH THE SOFTWARE OR ANY SERVICES. ROASUP DISCLAIMS ANY WARRANTIES FOR SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED VIA THE SOFTWARE OR RECEIVED THROUGH ANY LINKS PROVIDED BY ROASUP.
  10. Limitation of liability

    Under no circumstances will either party be liable for indirect, special, incidental or consequential damages, including, without limitation, lost profit or loss resulting from business interruption or loss of data, even if a party has been advised of the possibility or likelihood of such damages. neither party will be liable to the other party for any delay, loss or damage attributable to any service, product or action of any person other than its own and its employees. Except for gross negligence and willful misconduct, in no event will ROASUP’s aggregate liability for any and all claims, losses or damages arising out of or relating to these Terms or any Services (whether in contract, equity, negligence, tort or otherwise) exceed the aggregate fees paid by you to ROASUP under these terms during the TWELVE (12) month period immediately preceding the date upon which the applicable cause of action arises. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF OR RELATING TO THESE TERMS MAY BE BROUGHT BY YOU MORE THAN TWELVE (12) MONTHS AFTER THE TERMINATION OR EXPIRATION OF THE RELEVANT INSERTION ORDER.

  11. Termination

    1. The Services provided under these Terms shall be provided for the period defined in the Insertion Order unless earlier terminated in accordance with these Terms. All rights and licenses granted to you under these Terms shall immediately terminate upon expiration or termination of the Term, and you shall totally cease usage of the Product, and delete and purge all traces of the Product from your systems and custody. The accrued rights of the parties as at termination, or the continuation after termination of any provision expressly stated to survive or implicitly surviving termination, shall not be affected or prejudiced by the termination or expiration of the Terms;
    2. Termination of Services. Either you or ROASUP may terminate the relevant Insertion Order for Services by giving a five (5) days’ written notice at any time for any reason. ROASUP may terminate with immediate effect if you breach any condition of these Terms or the applicable Insertion Order under which the breach occurred we reserve the right to refuse to provide, suspend or discontinue the Services in whole or in part, at any time for any reason, including convenience, immediately and without notice in which case you must immediately pay all amounts which have accrued prior to such end, as well as all sums remaining unpaid for the Services.
  12. Miscellaneous

    1. Miscellaneous. Neither the IO nor the rights, duties or obligations of the Parties may be assigned by either Party without the prior written consent of the other Party, which consent may be withheld in each such Party’s sole and absolute discretion;
    2. ROASUP is entitled to disclose information on its engagement with you for advertising and marketing purposes including placement of your logo on ROASUP websites. Messages for the mass media, press releases, public and advertising announcements, and other messages relating to the Services under each Insertion Order may be made by the ROASUP only with your prior written consent;
    3. The IO constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of these Terms will be effective only if it is signed by ROASUP;
    4. Governing Law and dispute resolution. The IO provisions shall be governed by and construed and enforced in accordance with the laws of Virginia, USA. Any dispute arising out of or related to the IO, including any question regarding its existence, validity, or termination, shall be exclusively referred to and finally resolved by one arbitrator in American Arbitration Association pursuant to the effective rules of the American Arbitration Association, Commercial Arbitration Rules. The place of the arbitration shall be Washington, District of Columbia, USA. The English language shall be used as the written and spoken language for all matters connected with all references to arbitration. The decision of the arbitrator shall be final and binding on the Parties, save in the event of fraud, manifest mistake or failure by the arbitrator to disclose any conflict of interest. Each Party waives all defenses of lack of personal jurisdiction and forum non-convenience. In the event of any dispute, lawsuit, action, or other proceeding arising out of the subject matter of the IO, the prevailing party will be entitled to recover its attorneys’ fees and costs;
    5. You and ROASUP are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms;
    6. User support for the Services may be available at https://roasup.com/#contact;
    7. We may send you notices and other correspondence to the email address that you specified in the Insertion Order. It is your responsibility to notify us to update your contact details as they change.

For information, questions or notification of errors, please contact us at ua@roasup.com and we will make an effort to reply within a reasonable timeframe.