Privacy Policy

RoasUp ® Online Privacy Policy

Last Modified: May 13, 2024

Roasup, Inc. ("Roasup, Inc.", "us", "we", or "our") operates websites, games and mobile applications (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

Service

Service means websites and mobile applications operated by Roasup, Inc.

Personal Data

Personal Data means data about a living individual who can be identified from that data (or from that and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Your messages to the Service (e.g. chat logs and support tickets)
  • Other data you choose to give us (e.g. data to identify your issue with the Service or identify a lost account)

Cookies and Usage Data

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We also create our own specific ID for you when you use the Service.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.
  • Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Third-Party Data
Data we receive from our partners. This data may include information we receive if you link a third party service (e.g. Facebook, Google) with the Service, information from platforms that the Service runs on (e.g. to verify payments), information for advertising and analytics purposes.

Personal Data We Collect and Process

If you play Roasup’s games, your information will be processed in the ways described in this Privacy Policy:

a) Device, game ID and information related to any purchases you make in our Services. To provide you with the product(s) that you have purchased in the app.

We will process any personal information that you provide to us, for example your name and email address when you contact us or details about your device when you download our games.

Other Sources

We may collect information from other third-party sources.

We may collect or receive information about you from other sources, including third-party information providers, and/or Apple App Store and Google Play App Store platforms when you purchase, download and/or play our games via these platforms. We use this information along with information you provide us directly, for example, to help you connect or to serve you advertising more tailored to your interests.

Use of Data

Roasup, Inc. uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Roasup, Inc.'s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Roasup, Inc. may process your Personal Data because:

  • We need to perform a contract with you
  • The processing is in our legitimate interests and it's not overridden by your rights
  • For payment processing purposes
  • We need to perform a contract with you
  • To comply with the law

Retention of Data

Roasup, Inc. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Roasup, Inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Roasup, Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Disclosure for Law Enforcement
Under certain circumstances, Roasup, Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Roasup, Inc. may disclose your Personal Data in the good faith belief that such action is necessary:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Roasup, Inc.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

In order to help ensure a secure of your data, we are developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
"Do Not Track" Signals
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "limit ad tracking" (Apple iOS) or "opt-out of interest based ads" (Android).
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Roasup, Inc. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • Whenever made possible, you can access, update or request deletion of your Personal Data. To perform these actions, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Roasup, Inc. relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Deletion or Modification of Personal Information

If for any reason you wish to modify or delete your Personal Information please send us an email to contactus@roasup.com, and we will make reasonable efforts to modify or delete any such Personal Information pursuant to any applicable privacy laws.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page

Amplitude

Amplitude is an analytics service.
We also encourage you to review the Amplitude policy for safeguarding your data.

AppMetrica

AppMetrica is an analytics service provided by YANDEX, Oy.
We also encourage you to review the AppMetrica policy for safeguarding your data.

AppsFlyer

AppsFlyer is an analytics service provided by AppsFlyer Ltd. We also encourage you to review the AppsFlyer policy for safeguarding your data.

Adjust

Adjust is an analytics service provided by Adjust GmbH.
We also encourage you to review the https://www.adjust.com/terms/privacy-policy/ for safeguarding your data.

AWS

AWS is cloud computing services provided by Amazon Web Services, Inc. (US).
Privacy Policy:
http://www.amazon.com/gp/help/customer/display.html?nodeId=468496

Firebase

Firebase is analytics service provided by Google Inc. (US). You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: http://www.google.com/intl/en/policies/privacy/

GameAnalytics

GameAnalytics is an analytics platform provided by GameAnalytics ApS (Denmark). Privacy Policy: https://gameanalytics.com/privacy

Kochava

We collect the following categories of your personal information and may sell it to third parties: identifiers, commercial information, internet or other electronic network activity information, geolocation data, and inferences drawn from these categories. We also encourage you to review the https://www.kochava.com/support-privacy/ for safeguarding your data.

Unity Analytics

Unity Analytics is provided by Unity Technologies. We also encourage you to review the https://unity3d.com/legal/privacy-policy for safeguarding your data.

Facebook Products

Facebook Products is provided by Facebook, Inc. and Facebook Ireland Ltd. We also encourage you to review the https://www.facebook.com/privacy/explanation for safeguarding your data.

Tenjin

Tenjin is a mobile measurement platform provided by Tenjin Inc (US). Privacy Policy: https://www.tenjin.io/privacy

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

AdColony

AdColony is an advertising service provided by AdColony, Inc. (US). Privacy Policy: https://www.adcolony.com/privacy-policy/

AppLovin

AppLovin is an advertising service provided by AppLovin Corporation (US). Privacy Policy: https://www.applovin.com/privacy Opt-out: https://www.applovin.com/optout

Chartboost

Chartboost is an advertising service provided by Chartboost, Inc. (US). Privacy Policy: https://answers.chartboost.com/en-us/articles/200780269

Facebook Audience Network

Facebook Audience Network is an advertising service provided by Facebook, Inc. (US) that may collect or receive information from our apps and other apps and use that information to provide measurement services and targeted ads. Privacy Policy: https://www.facebook.com/about/privacy/

Fyber

Fyber is an advertising service provided by Fyber Group. (Israel). Privacy Policy: https://www.fyber.com/legal/privacy-policy/

Google AdSense

Google, as a third-party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

AdMob by Google and their partners

AdMob by Google is provided by Google Inc. (US)
For more information on how AdMob uses the collected information, please visit the Privacy Policy of Google: http://www.google.com/policies/privacy/
For more information on AdMob Partners, please visit: https://support.google.com/admob/answer/9012903
You can opt-out from AdMob by Google service by following the instructions described by Google: https://support.google.com/ads/answer/2662922?hl=en

HyprMX

HyprMX is an advertising service provided by HyprMX Mobile LLC (US). Privacy Policy: https://hyprmx.com/pp.html

IronSource

IronSource is an advertising service provided by IronSource, Inc. (US).
Privacy Policy:
http://www.ironsrc.com/wp-content/uploads/2017/01/ironSource-Privacy-Policy.pdf

Liftoff

Liftoff is an advertising service provided by Liftoff, Inc. (US). Privacy Policy: https://liftoff.io/privacy-policy/

Smaato and their vendors

Smaato is an advertising service provided by Smaato, Inc. (US) Privacy Policy: https://www.smaato.com/privacy/ For more information on the Smaato Vendors, please visit: http://advertisingconsent.eu/transparency-consent-framework-global-vendor-list/

Twitter

Twitter remarketing service is provided by Twitter Inc.
You can opt-out from Twitter's interest-based ads by following their instructions
You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page.

Unity Ads

Unity Ads is an advertising service provided by Unity Ads Inc. (US). Privacy Policy: https://unity3d.com/legal/privacy-policy

Vungle

Vungle is provided by Vungle, Inc. (US). You can opt-out from Vungle service by following the instructions as described by Vungle on their Privacy Policy page: http://vungle.com/privacy/

Behavioral Remarketing

Roasup, Inc. uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Opt-out of targeted advertising

To show you personalized advertisements in our apps we use third-party advertising networks and their partners to deliver advertisements that are tailored to you based on a determination of your characteristics or interests. To do so they use personal and non-personal information such as advertising identifiers, such as the Android advertising ID and/or Apple's ID for advertising (IDFA), and/or other tracking technologies to enable and optimize this advertising procedure.

You can opt-out from personalized advertisement experience, at any time by checking the privacy settings of your Android or iOS device.

For Apple Devices: Open Settings -> Select Privacy -> Select Advertising and enable "Limit Ad Tracking"

For Android Devices: Open Settings -> Select Google -> Select Ads and enable "Opt out of Ads Personalization"

When you choose to opt-out, advertising networks will consider this choice as a withdrawal of consent to personalized advertisement experience and they will show contextual advertisements and not personalized advertisements based on your interests.

Customer support

Roasup, Inc. uses third party customer support services to provide customer support within the Service.

Helpshift

Helpshift customer support service provided by Helpshift, Inc.
You can learn more about the privacy practices and policies of Helpshift by visiting their Privacy Policy page.

Zendesk

Zendesk customer support service provided by Zendesk, Inc.
You can learn more about the privacy practices and policies of Zendesk by visiting their Privacy Policy page.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:

Apple Store In-App Payments
Their Privacy Policy can be viewed here

Google Play In-App Payments
Their Privacy Policy can be viewed here

Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: contactus@roasup.com

Contact Information

If you have any questions or suggestions regarding our Privacy Policy, please contact us at:

© RoasUp, Inc.
700 N. Fairfax suite 614,
Alexandria VA, 22314, USA
contactus@roasup.com

All trademarks are the property of their respective owners. All Rights Reserved.